Privacy Policy

Last updated: 31/05/26

This Privacy Policy explains how Avenyx Pty Ltd trading as Avenyx Events collects, uses, stores, and protects personal information.

This Privacy Policy applies to this website, APM2027, and related event enquiries, registrations, sponsorship enquiries, speaker enquiries, and communications.

1. Who we are

This website is operated by:

Avenyx Pty Ltd trading as Avenyx Events
Perth, Western Australia
Email:
hello@avenyxevents.com

For partnership or sponsorship enquiries, you may also contact:

partnerships@avenyxevents.com

2. What personal information we collect

We may collect personal information when you interact with our website, submit a form, register interest in an event, purchase or enquire about tickets, contact us, subscribe to updates, or communicate with us.

The personal information we collect may include:

  • name

  • email address

  • phone number, if provided

  • profession, role, or job title

  • organisation, clinic, or company name

  • event registration details

  • ticket type or attendance category

  • dietary, accessibility, or attendance requirements, if provided

  • enquiry details and message content

  • sponsorship, exhibitor, speaker, or media enquiry information

  • communication preferences

  • payment or transaction-related information, where applicable

  • technical information such as website usage data, cookies, browser type, device information, and IP address

We only collect personal information that is reasonably necessary for our functions and activities.

3. How we collect personal information

We may collect personal information directly from you when you:

  • complete a website form

  • register your interest in APM2027

  • purchase or enquire about tickets

  • contact us by email or through the website

  • subscribe to event updates

  • enquire about sponsorship, exhibiting, speaking, or media opportunities

  • interact with our website or event communications

We may also collect limited information through website tools, cookies, analytics services, payment providers, email marketing platforms, or other third-party services used to operate the website and event.

4. Why we collect and use personal information

We may use personal information to:

  • respond to enquiries

  • manage event registrations and attendance

  • provide event updates and announcements

  • process ticket purchases or registration-related transactions

  • communicate with attendees, sponsors, speakers, exhibitors, and partners

  • manage sponsorship, exhibitor, speaker, or media enquiries

  • organise event logistics, including dietary or accessibility requirements

  • improve our website, services, and event experience

  • send marketing or event-related communications, where permitted

  • comply with legal, administrative, tax, accounting, or regulatory obligations

  • protect the security and integrity of our website, business, and event operations

5. Marketing communications

If you register your interest, subscribe to updates, or consent to receive communications, we may send you information about APM2027, Avenyx Events, future events, registration updates, speaker announcements, sponsorship opportunities, or related event information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

We may still send you important non-marketing communications relating to your registration, enquiry, ticket purchase, or event attendance.

6. Disclosure of personal information

We may disclose personal information to third parties where reasonably necessary for the operation of our website, business, or events.

This may include:

  • website hosting and platform providers

  • event registration and ticketing providers

  • payment processors

  • email marketing and communication platforms

  • analytics and technology providers

  • professional advisers, including legal, accounting, insurance, or business advisers

  • event venues, suppliers, contractors, or service providers

  • sponsors, exhibitors, or partners, where you have consented or where disclosure is reasonably necessary for an event-related purpose

  • government, regulatory, or law enforcement bodies where required by law

We do not sell personal information.

7. Payment information

If paid registration is available, payments may be processed by third-party payment providers. We do not usually store full payment card details ourselves. Payment providers may collect and process payment information according to their own privacy and security policies.

8. Cookies and website analytics

Our website may use cookies and similar technologies to operate the website, measure traffic, understand visitor behaviour, improve user experience, and support website functionality.

For more information, please refer to our Cookie Policy.

9. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Personal information may be stored in website platforms, email systems, registration systems, spreadsheets, customer relationship management tools, or other business systems used by Avenyx Events.

No method of transmission or storage is completely secure. However, we take reasonable steps to protect the information we hold.

10. Overseas disclosure

Some of the third-party services we use may store or process information outside Australia. This may include website hosting, cloud storage, analytics, email marketing, payment, or event technology providers.

Where we use third-party providers, their handling of personal information may be governed by their own privacy policies and terms.

11. Accessing or correcting your personal information

You may contact us to request access to, or correction of, the personal information we hold about you.

We may need to verify your identity before responding to a request. We will respond within a reasonable time.

12. Retention of personal information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including event administration, legal, accounting, reporting, or business record purposes.

When information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it where appropriate.

13. Complaints

If you have a concern or complaint about how we handle your personal information, please contact us first so we can try to resolve the issue.

Email: hello@avenyxevents.com

We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date.

15. Contact us

If you have any questions about this Privacy Policy or how we handle personal information, please contact:

Avenyx Events
Email:
hello@avenyxevents.com

For partnership or sponsorship enquiries: partnerships@avenyxevents.com